DELIVERY & SHIPPING
1. PROCESSING TIMES
- Orders are processed and shipped within 1-2 business days
- Orders placed after 2:00 PM EST are processed the following business day
- Business days: Monday through Friday, excluding US federal holidays
2. SHIPPING METHODS & ESTIMATED DELIVERY
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-8 business days | $5.95, free on orders over $75 |
| Express Shipping | 3-5 business days | $14.99 |
| Priority Shipping | 1-3 business days | $24.99 |
Delivery estimates begin from the date of shipment, not the date of order. Estimated delivery times are not guaranteed and may vary due to carrier delays, weather, or high-demand periods such as major releases and holidays.
3. SHIPPING DESTINATIONS
- We currently ship within the United States (all 50 states)
- PO Boxes and APO/FPO addresses are supported for Standard Shipping only
- International shipping is not available at this time
4. ORDER TRACKING
- A confirmation email with your tracking number will be sent once your order ships
- Please allow up to 24 hours after shipment for tracking information to update
- We are not responsible for delays caused by the shipping carrier once the package has been handed off
5. IMPORTANT NOTES
- COMEBACK is not responsible for packages lost, stolen, or damaged after delivery confirmation by the carrier
- If your tracking shows "Delivered" but you have not received your package, please contact the shipping carrier directly. We can assist with filing a claim after 5 business days from delivery confirmation
- During major release periods and holidays, processing and delivery times may be extended
- Shipping charges on Express and Priority orders are non-refundable